Riddell Consulting(RC)
IT Service, Support and Business Consultancy
Providing specialized IT support and solutions to businesses just like yours, my expertise ranges from IT support to high-level consultancy and advisory services. I am an expert at performing IT environment assessments, analyzing data, solving problems, providing solutions and writing RFPs (Request For Proposal). With over 25 years of IT/Telco (Telecommunications) experience and ongoing training and industry knowledge, I am up-to-date with technology that provides optimization and performance enhancements for server, desktop, and workstation environments. All environments require adequate high performance networks and WAN connections. In our fast-paced rapidly changing world business needs may require that you take advantage of the latest wireless technology and mobile devices. These specific environments can be a complex, frustrating and high maintenance component of any infrastructure. With proper planning, sourcing and provisioning - using industry best practices - my expertise will lessen the management pain and provide the cost savings and secure up-time your business needs when implementing these technologies.
Get peace of mind with security, backup and disaster strategies. No matter what type of business you are in there are specific technologies, policies and user behaviours that Riddell Consulting recommends to protect your network, data and users. Most companies have some sort of backup solution as part of their security strategy, but, many do not have an adequate disaster recovery plan to follow in the event of a major issue or natural disaster. Riddell Consulting can provide cost-effective best practice solutions that will mitigate risk to your business.
Riddell Consulting Services:
Consultancy:
When it comes to technology your business deserves expert assistance and guidance. With knowledgeable senior level experienced advice from a seasoned Riddell Consulting IT professional you will save money, time and feel confident knowing your business is supported by a hardened and efficient IT strategy plan. Riddell Consulting expertise covers a broad range of IT practice areas including networking, servers, VoIP (Voice over Internet Protocol), web development, database and IT governance.
Specializing in:
Ø right-sizing server environments
Ø maximizing user performance
Ø securing the business from vulnerabilities or intrusion
Ø providing advice on technology as an impartial advisor supporting industry proven best practices based on the ITIL (Information Technology Infrastructure Library) model.
IT Service:
Riddell Consulting provides onsite technical services as well as proactive remote service support. There are monitoring solutions that are designed to minimize downtime for your business-critical IT systems. The proactive monitoring and remote resolution services will provide lower IT costs and higher reliability.
Security: If you think you are safe because you already have anti-virus software and a firewall - you are wrong! If your data, customer lists, financial records or your intellectual property are stored electronically you need to ensure you have taken all precautions to protect them.